The Oracle Fusion Applications Early Adopter Customer Program (EAP) is by invitation only and enables strategic customers to get direct ha...
The Oracle Fusion Applications Early Adopter Customer Program (EAP) is by invitation only and enables strategic customers to get direct hands-on access to the next-generation Fusion Applications software before general availability.
Oracle Highlighted the following services as part of its early adopter program:
- Oracle Product Development monitoring of service requests: Users service requests will be Monitored by development
- Special training of system integrator and enterprise resources: Development will hosts a kickoff meeting for the project, and is directly involved in training customer and system integrator resources.
- Oracle Product Development vetting of customer use cases: Oracle development resources will be directly involved in reviewing the customer's envisioned use of Oracle Fusion Applications to ensure that the customer's requirements can be met.
- Customers have direct input to Oracle Product Development - as customers go through the implementation, they may find some functionality does not meet their specific requirements, and they are able to have direct input back to product development to address these issues. However, this is more suited to detailed functional issues, not major functional areas.
- Oracle Product Development monitors customer system both before and after go-live.
